When you open an account at 68bet and use our casino lobby, sportsbook, or any part of the platform, these terms set out the rules that govern that relationship. Access and use of our services depend on your local law and whether your region is eligible — read these terms carefully before placing any wager or making a deposit through bKash, Rocket, or Upay.
Account eligibility rules
bKash, Rocket & Upay transaction terms
User rights & obligations
Jurisdiction-dependent access
POLICY SCOPE
How These Terms Apply to Your Account
These terms form the full agreement between you and 68bet for every interaction you have with our platform — from the moment you open your account to each session in the casino lobby, each sports wager placed, and each transaction processed through a supported payment method. We operate these services for eligible regions; whether access is lawful in your specific location is governed by your local law, and it is your responsibility to confirm that before continuing. Deposits and withdrawals on our platform are handled through local mobile wallet rails: bKash, Rocket, and Upay. The terms governing each transaction — including the amounts, processing steps, and verification requirements — are shown in your account at the point of transaction. We do not override what those payment providers display in their own flows. We may update these terms when our services change or when regulatory requirements make an update necessary. When we do, the revised version will be published at this address and the change will take effect from the date shown on the updated document. Continued use of your account after a change is posted means you accept the revised terms. If you have questions about a specific clause, contact our support team through the routes listed in the support section of this page.
bKash
Rocket
Upay
Bangladesh eligible regions
WHAT IS COVERED
What Falls Inside and Outside These Terms
Not every interaction on 68bet falls under the same rules. Understanding the boundaries helps you know where these terms apply and where separate conditions — or third-party rules — take over instead.
Account Access
Creating your account, logging in, updating your profile details, and closing your account are all governed by these terms. Any action that requires authentication — including password resets and device verification shown in your account settings — falls under this policy.
Transactions
Deposits and withdrawals made via bKash, Rocket, or Upay are subject to both these terms and the individual policies of those payment providers. The specific limits and verification steps displayed at checkout are the operative rules for each transaction.
Site Content & Games
The casino lobby, sportsbook markets, live tables, and slot rooms we make available are covered by these terms. Game mechanics and session outcomes operate according to the rules published within each game itself, which sit alongside but do not replace this agreement.
Third-Party Services
Links or integrations pointing to external services — including payment provider apps and game studio platforms — are outside the scope of these terms. We are not responsible for the policies, availability, or content of those third-party destinations once you leave our platform.
YOUR ACCOUNT RIGHTS
Actions Available to You Under This Policy
You hold specific rights over your account and how your information is held within it. These are not abstract — you can act on them directly through your account dashboard or by contacting support. Reviewing your transaction history is available at any time from the account wallet section; every deposit and withdrawal processed through bKash, Rocket, or Upay is listed there with a timestamp and status. If a record appears incorrect, you can flag it through the support route described below rather than waiting for a scheduled review. Personal details — including your registered contact information and payment method records — can be updated in the account settings area. Where a change requires identity verification, the steps and documents needed are shown inline during the update flow. You are not required to go through a third party to make these corrections; the process sits inside your own account. For anything the dashboard does not cover, our support team is the direct route to raise a question or request a change.
Review Your Records
Your full transaction history is available in the account wallet section. Filter by date or payment method to locate a specific deposit or withdrawal processed through bKash, Rocket, or Upay.
Correct Account Details
Update your registered name, contact information, or payment details in account settings. Where verification is needed, the required steps are shown on-screen during the update flow.
Raise a Question
If a term in this policy is unclear or a transaction record does not match what you expect, submit a query through our support chat or email. Reference the transaction ID shown in your wallet history to speed up the response.
Request Support
For account-level actions that cannot be completed in the dashboard — such as a formal account closure — contact support directly. The team will confirm the steps and any requirements shown in your account before proceeding.
POLICY CONTACT PATHS
How to Reach Us About These Terms
If you have a question about any clause in these terms, need to dispute a transaction, or want to raise an account concern, these are the routes we have open. Use the channel that matches the urgency of your query.
Live Chat
Start a chat session from the support icon visible in the account menu. Use this for time-sensitive questions about a specific transaction or an account access issue you are facing right now.
Email Support
Send a message to our support address listed on the contact page for non-urgent policy questions, formal account requests, or written confirmation of a terms-related decision.
Help Centre
The help centre on 68bet covers common terms and account questions with step-by-step answers. Check there first — most questions about transaction limits, account settings, and eligibility are answered without needing to contact us directly.
DATA & ACCOUNT SECURITY
How We Handle Your Account and Data
Account security and data handling are part of how we keep these terms meaningful in practice — not just on paper.
Data We Hold
We hold your registration details, transaction records, and session data to operate your account correctly. The specific categories and retention periods are set out in our privacy policy, accessible from the footer of 68bet. We do not sell your data to third parties.
Cookies and Session Data
We use cookies to keep your session active, remember your language preferences, and understand how the lobby is being used. You can review and adjust cookie settings through the preferences panel available on the site. Blocking certain cookies may affect how your account functions.
Account Security Steps
Login verification and payment authentication steps are shown in your account at the point of each action. If you suspect unauthorised access to your account, contact support immediately through the live chat route — do not wait for a scheduled review.
Requesting Changes to Held Data
To request a correction, export, or deletion of data we hold about you, contact support via email with your registered account details. We will confirm receipt and the steps needed, as required under applicable data protection rules for your region.
TERMS FAQ
Common Questions About Our Terms
These are the questions we see most often from people reading through the terms for the first time. If yours is not here, reach out through support.
Do these terms apply to me if I am in Bangladesh?
Access to 68bet and the applicability of these terms depends on your local law and whether your region is eligible. We do not make a blanket statement that the service is lawful in all parts of Bangladesh. Check the eligibility notice in your account registration flow for the current position on supported regions.
What happens to my account if the terms change?
When we update these terms, the new version is published at this page with the effective date shown. Continuing to use your account after that date means you accept the update. If you do not agree with a change, you should stop using the service and contact support to discuss your account options.
Can I dispute a transaction processed through bKash or Rocket?
Yes. If a deposit or withdrawal processed through bKash, Rocket, or Upay shows an unexpected status, open the transaction record in your account wallet and note the transaction ID. Submit that ID to support via live chat or email. We will investigate against our records and the payment provider's confirmation.
How do I close my account under these terms?
Account closure requests must be submitted through support — it cannot be done unilaterally from the dashboard alone. Contact us by email or live chat with your registered account details. We will confirm any outstanding balance or pending transaction steps before the account is closed.
Where can I see the full record of what I have agreed to?
The current version of these terms is always published at 68bet/terms-conditions/. Your account registration confirms you accepted the version in place at the time you signed up. If you want to review a previous version, contact support and we will provide the archived copy applicable to your registration date.
Who do I contact if I think our terms have been applied incorrectly to my account?
Raise it directly with support via the live chat or email route on the contact page. Describe the specific clause you believe was applied incorrectly and include any relevant transaction IDs or account reference numbers. Our team will review the case against the published terms and respond in writing.
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